Shipping & Refund Policy

Shipping

Q: Which Carrier is used?

A: The Bee Well Organic Company uses numerous shipping companies to deliver your order promptly, this depends on your location & service you choose.


Q: What is the handling time?

A: Your Order is prepared and posted within 1 business day, weekend orders are posted next business day.


Q: Same day cut off time

A: Orders placed before 10am will go out the same day, this may change depending volumes.


Q: Do you deliver to PO Box's?

A: Yes as Australia Post is one of our Carries we can deliver to PO Box's.


Q: Do you deliver to all states & Territories in Australia?

A: As per Government restrictions delivery to Western Australia is not permitted.

Refunds

Refunds are not available on food items for change of mind once order has been dispatch.


in the event of a batch recall or an being item damaged in transit the same item will be replaced or refunded conditions apply.


Dispatch will be either via local delivery or shipping as per original order unless other arrangements are requested this may include an additional charge.


info@thebeewellorganiccompany.com.au