Shipping

Q: Which carrier is used?

A: The Bee Well ORGANIC Company uses multiple delivery providers depending on the destination and selected service. Australia Post is one of the available carriers.

Australia Post shipping rates are calculated at checkout. Free shipping applies on orders of $110 or more.

Q: What is the handling time?

A: Orders are prepared and posted within one business day. Weekend orders are posted on the next business day.

Q: What is the same-day cut-off time?

A: Orders placed before 10:00 am may be dispatched the same day, depending on order volumes.

Q: Do you deliver to PO Boxes?

A: Yes. Eligible PO Box addresses can be serviced by Australia Post.

Q: Is local delivery available?

A: Local delivery is available to selected Sydney postcodes. $6 for orders under $50 and free for orders of $50 or more. Delivery eligibility is confirmed using your postcode during checkout.

Refunds

Change-of-mind refunds are not available for food products once an order has been dispatched.

If an item is damaged in transit or affected by a batch recall, contact info@thebeewellorganiccompany.com.au so the issue can be assessed and an appropriate replacement or refund arranged.